Privacy Policy

Sno-Valley Auto Salon LLC (SVAS)

Effective Date: September 1, 2024

1. Introduction

Sno-Valley Auto Salon LLC ("SVAS," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how information is collected, used, shared, and protected when you visit our website, schedule appointments, or purchase services.

2. Information We Collect

Depending on how you interact with SVAS, we may collect:

Name, email address, and phone number
Vehicle make, model, year, and service information
Appointment and scheduling details
Billing and transaction information
Customer communications and inquiries
Website usage information, including cookies and analytics data
Vehicle photographs used for service documentation or, with appropriate permission, promotional purposes

Payment card information is handled through third-party payment processors. SVAS does not intentionally store complete payment card numbers on its website.

3. How We Use Your Information

We may use collected information to:

Schedule and manage appointments
Provide requested automotive services
Process payments and issue receipts
Communicate regarding appointments and service updates
Respond to customer questions
Maintain business and financial records
Improve website functionality and customer experience
Send promotional communications where permitted by law

4. Third-Party Service Providers

SVAS uses third-party platforms to operate its website and business services, including:

Wix: Website hosting and functionality
Acuity Scheduling: Online appointment scheduling
Square: Payment processing and transaction management
Google: Business profile services and any analytics tools enabled on our website
Meta: Business communications, advertising, and any tracking tools enabled on our website

These providers may process information according to their own privacy policies and applicable agreements.

5. Sharing of Information

SVAS does not sell customer contact information to third-party data brokers.

We may share information with service providers when necessary to deliver requested services, process payments, maintain operations, or comply with legal requirements.

We may also disclose information when required by law or necessary to protect the rights and safety of customers, employees, or others.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support functionality, understand visitor activity, and improve our services.

Additional analytics or advertising technologies may be used if enabled.

Visitors may manage cookies through browser settings and any available website consent controls.

Where legally required, consent will be obtained before using nonessential tracking technologies.

7. Information Security

We use reasonable administrative and technical safeguards to protect personal information.

However, no method of electronic transmission or storage is guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, meet legal obligations, and resolve disputes.

9. Your Privacy Choices

Customers may contact SVAS to request access to, correction of, or deletion of personal information, subject to applicable laws and legitimate recordkeeping requirements.

Customers may opt out of promotional emails using the unsubscribe instructions provided or by contacting us directly.

10. Children's Privacy

Our website and services are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our website.

11. Third-Party Websites

Our website may contain links to third-party websites. SVAS is not responsible for the privacy practices of independently operated websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

13. Contact Information

Sno-Valley Auto Salon LLC

Snoqualmie Ridge, Snoqualmie, WA 98065

Phone: 425-894-5265

Email: info@sno-valleyautosalon.com

Website: https://www.sno-valleyautosalon.com/